Building & running the company

Once you've got customers, you need an organization that can keep serving them profitably. This is the inside of the business: hiring and managing people, handling the money, designing how the work gets done, protecting what you've built, and the advisors who help you do it.

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These are the components of a company

Company:

Organizational Design

How Many Grandmas Can You Hire?

If you can't find enough experts here's a better wayThis Post is Based on Two IdeasThe only reason to hire people is that you need them to produce results (which...

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Organizational Design

Communication Rules

How to stop wasting time and get your message acrossEd was a salesman. He practically lived in his car.And often when he was on the road in meetings all day,...

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People

Don't Fumble the Hand-offs

To grow, your company must do hand-offs wellBefore we start, I’m asking for a favorMany of you have bought my book, Output Thinking, and for that I am grateful. If...

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Advisor Stack

What's it Like to Work with a Coach?

It should change how you spend your time!The short answer is I don't know. I can only tell you what it's like to work with me. There are coaches that...

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Organizational Design

Are You a Leader or a Manager?

The difference matters. A lot!Outputs and Systems are all about management. But there's another important aspect of running a company. Leadership. These two words are often confused or interchanged, but...

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Growth & Plans, Organizational Design

Are Companies Fractals?

Yes. Sort of. But that's where the money is. This post is a long answer to a question raised by Tim Ludwig - @tsludwig on Twitter (now X). Tim asked:If...

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Organizational Design, People

Decisions are Outputs

But who makes them in your company?The reason you hire people is to produce some output: widgets, or hamburgers, or sales. I wrote a whole book about this Output Thinking:...

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Goals & Vision, People

3 Words I hate: Culture, Values, Attitude

Why? Because they make a manager's job harderThese are not magic words that you can sprinkle over your company to get amazing results - despite what some consultants will try...

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Company View, Organizational Design, Output Thinking

What Is An Output?

It's why you hire people. PLUS a Big AnnouncementMy book, Output Thinking is now available for Pre-order SpecialIf you pre-order before Dec 5 and email a copy of the receipt...

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People

In Praise of Tacit Knowledge

Here's something I bet you didn't know if you speak English.There's something every speaker of English knows but most don't know they know. It's the reason you can say "my...

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Organizational Design

There Are Only 7 Reasons to Spend Money

They all fall into 7 BucketsWe've discussed HERE that the purpose of a system is to produce an output. And we talked HERE about documenting the systems that produce those...

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People

How to Get Better at Delegating

Subsystems are the KeyImagine you want to delegate dinner. You have someone with all the skills needed. What do you tell them to do? You could say any of these...

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Protection

This C.A.F.E Is Not a Place to Sit

It's a part of systemizing your companyWhat is C.A.F.E? In a previous post the picture has a bucket called C.A.F.E. and I've been asked to explain what it is. Someone...

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Organizational Design

There are 3 Kinds of SOPs

Each Requires a Different Type of DocumentationWELCOME! There's been an influx of new subscribers recently so I'll start with a short intro of who I am and what this is...

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People

High Output Management

Andrew Lynch hosted me on his podcast to talk about this book by Andy GroveAndrew Lynch was kind enough to invite me on his podcast, The Rereadables, to discuss the...

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People

The Most Important Part of a Dashboard

It's not the numbers - it's what's in your headMost SMBs Don't Need a Dashboard - but they are cool. Here's how to use one if you need to.Dashboards Track...

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