Building & running the company

Once you've got customers, you need an organization that can keep serving them profitably. This is the inside of the business: hiring and managing people, handling the money, designing how the work gets done, protecting what you've built, and the advisors who help you do it.

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These are the components of a company

Company:

Money

How to Budget Based on Outputs

There are only 4 outputs every company needsBudgets are a tool to help you spend money better. But they are often short sighted because they focus on inputs not outputs.What...

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Organizational Design, People

Levels of Management

Management is a system - with 3 levelsManagement  is getting work done through other people. We'll discuss the people part in another article - it's just as important. This one’s...

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CEO Skills, Organizational Design

How Mature Are Your Systems?

There's actually a maturity scaleIn the 1980's Carnegie Mellon University Software Engineering Institute along with the US Department of Defense, developed a way to rank the maturity of software systems....

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Advisor Stack

Do you need a therapist, a consultant or a coach?

YES. At different times for different reasons. Let's unpack.TherapistA therapist helps you deal with emotions. This is important because emotions run our lives. Don't believe me? Here's an example, you...

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Organizational Design

Build Trust with a User Manual

A simple tool for making communication easierTrust is a very important part of any company's culture. It comes from knowing what to expect and  "where someone comes from" in other...

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CEO Skills, People

How to Measure Output

It's not as easy as you thinkWhen you hire people, you expect them to produce some output. The output is the most important part of any function you have people...

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ambulance rushing to an emergency
Continuity, Management

Emergencies

Two Types - Internal & External My client rescheduled our time twice in a row due to emergencies. It got me thinking that there are two types of emergencies. To...

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Leader of a marching band
Organizational Design, People

Ladder of Leadership

One of the biggest frustrations for any business owner is when an employee doesn't perform to your expectations. The higher level the employee, the worse it gets. The root cause...

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Organizational Design, People

A Functional View of Your Company

In a previous post I discussed the 4 Parts of a Function and why it's useful to see your company as a compilation of functions rather than jobs.  If you...

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diagram showing input and output of a function
Organizational Design

Functions Not Jobs

Your Organization is Made of Functions Not JobsWhen you think of your company structure, you probably think of people with jobs and job titles. Thinking of people performing functions is...

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People

Remote Worker Subs Out Job

The above tweet brought several questions to my mind. If a remote employee hired someone else to do their job, would you even know? How would you know?Why would you care?Let's deal...

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HR

Job Descriptions

Hiring can be the most problematic part of running your business - but when done well the rewards of a good team are critical to success. Most job descriptions describe...

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Email menu on computer screen
Organizational Design

2 Rules for Email

I'm on a bit of a rant. But this is important. And I put it in the category of "Management" because as a manager, it's your job to devise and...

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Management is Hard
People

3 Reasons Management is Hard

First let's define management. MANAGEMENT is getting work done through other people.There are two parts to that - the work and the people. A great manager melds those two together to...

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HR

How to Use a Careers Page

Put a Careers link on your website. This is one way you can get the word out when you're hiring. Putting ads out is nice but most jobs get filled by...

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Working with Professionals
HR

Hiring Professionals

I have a client who needs a new CPA. Part of the reason is technical. They are in a narrow niche of the construction industry but have a general purpose CPA....

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