Over 30 years of business insight in one place.

CEO Skills
98% Done is Not DONE
August 31, 2024
There's a huge difference between 98% and 100%. The first 90% of the job takes 90% of the time. The last 10% takes the other 90% of the time. But it's worse than a time suck. Here's why. The typical…

Organizational Design
How Many Grandmas Can You Hire?
August 25, 2024
If you can't find enough experts here's a better way. This Post is Based on Two Ideas. The only reason to hire people is that you need them to produce results (which I call outputs). Outputs come from two places:…

Organizational Design
Communication Rules
August 17, 2024
How to stop wasting time and get your message across. Ed was a salesman. He practically lived in his car. And often when he was on the road in meetings all day, the team in his office needed to get…

People
Don't Fumble the Hand-offs
August 10, 2024
To grow, your company must do hand-offs well. Before we start, I’m asking for a favor. Many of you have bought my book, Output Thinking, and for that I am grateful. If you have, I'm asking you to please leave…

Growth & Plans
2 Ways to Climb a Mountain – or Build a Business
August 3, 2024
Is it better or worse to have a plan? Yes! One method is putting one foot in front of the other and as long as each step is taking you higher, you're doing OK. The other way is to develop…

Growth & Plans
Plateaus, Valleys, and Guesswork
July 28, 2024
How you get where you want to go. I didn't coin the term TRAP ZONE but have talked about plateaus of profitability and the cash crunch valleys that come between them. I prefer the concept of plateaus rather than peaks,…

CEO Skills
Frequency – the Key to Freedom
July 16, 2024
How to get away from the day to day routine. OK so you've been reading my posts (that's about half of you) and applying this stuff (that's probably half again). What's happened? You've developed systems. You've documented them - all…
Advisor Stack
What's it Like to Work with a Coach?
May 7, 2024
It should change how you spend your time! The short answer is I don't know. I can only tell you what it's like to work with me. There are coaches that range from quasi-therapists to straight up consulting. My definitions…

Growth & Plans
Stages of Company Growth
April 22, 2024
As your company grows it becomes different not just bigger. Most people track company growth by revenue. One generating $10M in revenue is twice as big as one generating $5M. That's not very useful as the are many things that…

Organizational Design
Are You a Leader or a Manager?
March 10, 2024
The difference matters. A lot! Outputs and Systems are all about management. But there's another important aspect of running a company. Leadership. These two words are often confused or interchanged, but they really are separate skill sets. capthttps://upload.wikimedia.org/wikipedia/commons/9/9d/US_Navy_080211-N-0773H-077_Commanding_Officer-leader_of_the_United_States_Navy_Band%2C_Capt._George_N._Thompson%2C_leads_the_audience_in_the.jpgion... The distinction…