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There are two ways to grow your company's systems. You systemize your company so you can produce some sort of output in a repeatable, scalable way. Without a system the output is produced like a chef who makes great food…

It's the Mother of all Systems! And like any system planning has an output. The output is THE PLAN. Why Do a Plan at all? If you keep doing what you’ve always done, you will keep getting what you’ve always…

Just answer three questions. Strategy answers "Where are we going?" A Plan answers "How are we going to get there?" As the saying goes - if you don't know where you're going, any road will take you there. But the…

Management is a system - with 3 levels. Management is getting work done through other people. We'll discuss the people part in another article - it's just as important. This one’s about the work. To read more of how to…

There's actually a maturity scale. In the 1980's Carnegie Mellon University Software Engineering Institute along with the US Department of Defense, developed a way to rank the maturity of software systems. They called it the Capability Maturity Model. I have…

YES. At different times for different reasons. Let's unpack. GREAT BOOK. Bill Campbell was an amazing guy. Therapist. A therapist helps you deal with emotions. This is important because emotions run our lives. Don't believe me? Here's an example, you…

A simple tool for making communication easier. Trust is a very important part of any company's culture. It comes from knowing what to expect and "where someone comes from" in other words, their motivation. But motivation is often hidden behind…

It's not as easy as you think. When you hire people, you expect them to produce some output. The output is the most important part of any function you have people perform. So it makes sense you'd want to measure…

It's the Reason You Hire People. I went over the 4 parts of a function or system in the Twitter thread that may have led you here. [Follow me there @BetterCEO]. Here I want to take a step back to…

Two Types - Internal & External. My client rescheduled our time twice in a row due to emergencies. It got me thinking that there are two types of emergencies. To over simplify (a little) one type is internal. A machine…