Over 30 years of business insight in one place.

That's a weird way to say it. Here's why. If I'd asked, "WHAT are you working for?" I'd be inquiring about the results (the outputs) you intend to produce. If I'd asked, "When are you working?" I'd be inquiring about…

It involves a genie! The most important output of your company is not profit, free cash flow or even satisfied customers. It's what your company provides to you - the owner. Why is that the most important? Because it's why…

Does that sound contradictory? Read on. A business owner writes "I would like to eliminate all job duties from my plate and have the business run itself." Many of us want that too. And often learning about systemization and Output…

Maybe not. But if so, here's how to make one and use it. ( NOTE: This is a revision of a post I did 2 years ago. I’m revising it because I have many more subscribers and this is when…

The problem is the exceptions - and that's the rule! There are so many benefits to systemizing your company. Without systems, work gets done by people with a lot of knowledge, expertise, and intuition. But that wisdom is locked in…

Warning: This is a Nerdy Post. "I don't want to just learn what this guy does. I want my company to learn it." I heard those words from a buyer (we'll call him Bob) who had recently bought his company…

Why war is a bad metaphor for business. Business has often been described as war, but I think that's a poor metaphor. For one thing the point is not to win, as I said in a recent twitter post. Photo…

That's the first lesson from the greatest NCAA basketball coach. John Wooden is famous for being arguably the greatest basketball coach in college sports and for propelling many of his players on to stellar careers in the NBA. He's also…

Revenue doesn't come from where you think it does. One problem I run into when helping clients adopt Output Thinking is that entrepreneurs often don't go deep enough. Here's what I mean. If you ask where does revenue come from…

Your vision is tied to outputs. Here's how. Your vision is literally what you see. Your vision for your company is what you see that's possible. What your company can do or become that it hasn't yet. How your company…