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One of the biggest frustrations for any business owner is when an employee doesn't perform to your expectations. The higher level the employee, the worse it gets. The root cause it often a mismatch between our expectations and their performance.…

In a previous post I discussed the 4 Parts of a Function and why it's useful to see your company as a compilation of functions rather than jobs. If you haven't read that one, it will make more sense to…

Your Organization is Made of Functions Not Jobs. When you think of your company structure, you probably think of people with jobs and job titles. Thinking of people performing functions is a better model. That's because in most companies, many…

The above tweet brought several questions to my mind. . If a remote employee hired someone else to do their job, would you even know? . How would you know? Why would you care? Let's deal with the last one…

"I will show people anything you want to do, do it.​ Don't listen to anyone. Chase your dreams."​. That's advice from a guy who tried to run on water in the contraption pictured above from Florida to New York. But…

Hiring can be the most problematic part of running your business - but when done well the rewards of a good team are critical to success. Most job descriptions describe a person's position in the org chart (who they report…

I'm on a bit of a rant. But this is important. And I put it in the category of "Management" because as a manager, it's your job to devise and enforce communication standards in your company. Do this and it…

First let's define management. . MANAGEMENT is getting work done through other people. There are two parts to that - the work and the people. A great manager melds those two together to produce an amazing outcome. The work is…

Here is the lens through which I view companies. A company is an organization of people that performs a number of different functions designed to create and satisfy customers in a profitable way. Let's take that apart. A company is…

Here's a short post to let you know about this video I did called How to Think Like a CEO. . It's a webinar hosted by a couple of my clients - Jo Ann Koontz & Marina Parkin who run…