Over 30 years of business insight in one place.

It's an art not a science. The Science and The Art of Business. I write about systems in business. How you take an input, apply a transformation to it and produce an output. It's the outputs what make a company…

How to Describe Company Culture so it's Useful. I could have written him off as a poor cultural fit and let him go, but I knew if I could fix the issues, it would be better for the company.~David Dodson…

Subsystems are the Key. Imagine you want to delegate dinner. You have someone with all the skills needed. What do you tell them to do? You could say any of these things: Make me something delicious and have it ready…

It's a part of systemizing your company. What is C.A.F.E? In a previous post the picture has a bucket called C.A.F.E. and I've been asked to explain what it is. Someone even asked if it's clickbait. I didn't mean it…

Blame Dysfunctional Systems. I've gotten a lot of new subscribers recently so I'll do a quick introduction. First WELCOME. I help business owners systemize their companies in three ways: This newsletter, it's free. Subscribe if you haven't already. I post…

It's not really a monster. It's several monsters! Email overwhelm is one of the most common complaints I hear from clients. They find it hard to give away the work of answering emails despite the fact that email keeps them…

How to Remove Yourself from the day-to-day Routine. We've talked before that the point of a system is to produce an output. I want to expand that and say that systems make creating outputs repeatable and scalable. Repeatable means outputs…

Don't Forget the Sunscreen. It's the season when lots of people take vacations. So I thought I'd share a bit about how to do it when you're a business owner. Why? The first question (always – about almost anything) to…

Each Requires a Different Type of Documentation. WELCOME! There's been an influx of new subscribers recently so I'll start with a short intro of who I am and what this is about. I've been a business owner for over 40…

Don't Fall for Entrepreneur P0rn. It's exciting to dream of being a billionaire or disrupting an industry. But to accomplish anything you've got to wake up and get to work. Here's what growing a company looks like. You sell something…