Over 30 years of business insight in one place.

CEO Skills
Every Business Tastes Like Chicken
April 25, 2025
They're All the Same - Except for the Differences. At the highest level every company needs to do the same things: Make something people want to buy. Find those people and sell to them. Support the making and the selling…

People
Management is not Leadership
April 6, 2025
Plus a Special Announcement you won't want to miss. People confuse management and Leadership. They're not the same. This post is about why you need both but if you confuse them you might end up with neither. But first a…

Marketing & Sales
Worldview
March 16, 2025
NOT political - it's about marketing. Good marketers consider the problem to be "How can convince people to buy what we sell?". Great marketers take a different approach. This post was inspired by the most recent article by Cedric Chin.…

People
What Happens When People Fail?
March 8, 2025
Your Maturity as a Manager is Shown in the Answer. Often when people hire me it's because they're frustrated with the repeated failure of an employee. They complain (or vent to say it more gently). That's rarely useful unless it…

Marketing & Sales
Systemize Your Marketing
February 8, 2025
Read this Before you Hire an Agency - or a Person. [Warning - this post will be nerdier than usual.]. The Output of Marketing is Leads. SOURCE: https://www.amazon.com/dp/B0CLDH963G. And leads are the input to your sales system. To systemize your…

People
Why I Hate the NPS Score for Employee Surveys
January 25, 2025
You Need Actionable Insights not a Number. TL; DR You absolutely should survey your employees because an anonymous survey will tell you things that you won't learn otherwise. The goal of course, is happy, engaged employees, who do good work…

CEO Skills, Organizational Design
The Problem with Good Judgement
January 12, 2025
Here's How to Fix it. Humans are great at making quick judgements. Discernment may be one of our superpowers as a species. We immediately come to conclusions about what's going on and what needs to happen next. We say people…

Growth & Plans
It's Time for the Time Skeleton
December 28, 2024
It's a Planning Tool not a Halloween Costume. This is an update of a blog post I did in 2019. Source www.zazzle.com/13_hour_clock_friendly_skeleton-256149445625222368. One of the two great tensions in life is between the short term and the long term. Another…

CEO Skills, Organizational Design
Do you need a VA, PA, AA, EA, or CoS?
December 8, 2024
What's up with all the letters? I've been working with a few clients recently who are hiring their first assistant. It's hard for some people and I get why. I imagine it's kind of like having a butler or a…

Advisor Stack
Don't Follow My Advice
November 24, 2024
Take it. But Don't Follow It. Take My Advice. But don't follow it. I spent many years mentoring start up founders and I always warned them about mentor whiplash. That's when two mentors with similar credentials would give them opposite…